Ordering

How do I become a member?

Becoming a member is free and easy. No I.D is required however all members must be over the age of 19.

Who is eligible to purchase your products?

Only those who reside in Canada and over the age of 19 are eligible to purchase products from our website.

How can I order?

Sign up for a free account via e mail and proceed to place an order through our website. Go to our flowers page or click the shop now icon. Once there proceed to select your strain of marijuana and add your items to your cart. Once you have finalized your order, you can proceed to check out.

Can I modify or cancel my order

All orders are eligible to be canceled if we have not started the shipping process. Please contact us as soon as possible if you would to modify your order.

Shipping

How much is shipping?

Shipping is free on all orders over $149. A flat $20 dollar fee applies to all orders under $149.

How long does shipping take?

All orders are shipped same day if placed before 12pm Pacific Time. All orders are sent via Canada Post Xpresspost , delivery times range 1-3 business days across Canada.

Why doesn't my tracking number work?

If this happens, its most likely because Canada Post has not updated their system to include your tracking number. Please track your item at the end of the business day for an update.

What will my package look like?

Privacy is very important to us and our customers. Our product is concealed within a myler bag. For added security we than place this myler bag within a blackout pouch for added privacy. They are than shipped using an xpresspost mailer.

Payment

What form of payment do you accept?

At this time we accept interac e transfers as a form of payment. View this tutorial on how interac e transfers work.

Customer service & support

How do I get in contact with a customer service representative?

You can reach us for customer service & support at qualitybudz@hotmail.com or through our 24/7 live support chat option.